Contact infiland@infi.land for account, purchase, accessibility, or community-content help. Include your account ID (Account → Copy user ID), platform, game version, and what happened. Never send passwords, sign-in links, or pairing codes.
In the latest game, open Account → Delete account and cloud data, then confirm. This removes your profile, cloud saves, recovery backups, and published levels, and disconnects linked devices. Purchase transaction records needed for verification, fraud prevention, and storefront reconciliation are retained. Deletion does not issue refunds.
If you cannot access the game, email an account-deletion request. Include your account ID if available. We will verify ownership before deleting data; a public display name or account tag alone is not enough.
Connect to the internet, open Account, and resolve any save conflict before restoring purchases in the Store. Keep the main save you want to continue; balances are never combined and previously spent purchases are not replayed. You can recover an archived cloud save from Account → Recover a previous save.
Use Report on a community level or email its name and level ID to the address above. Please describe the issue without including another player’s personal information.
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